Returns

We offer a 7-day return policy.
You have 7 days from the date of delivery to request a return.

To be eligible for a return:

• The item must be unused and in its original condition
• It must be in its original packaging

Non-Returnable Items

For hygiene and safety reasons, we do not accept returns on opened or used products.

Return Process

To start a return, please contact us at:
[your email here]

Include:

• Your order number
• Reason for return

If your return is approved, we will provide instructions on how to proceed.

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

If approved:

• Refunds will be issued to your original payment method
• Processing time may take a few business days depending on your provider

Exchanges

We only replace items if they are defective or damaged upon arrival.
If you receive a damaged product, please contact us within 48 hours of delivery.

Shipping Costs

• Customers are responsible for return shipping costs
• Shipping fees are non-refundable

Late or Missing Refunds

If you haven’t received your refund:

• Check your bank account again
• Contact your payment provider

If you still need help, contact us at:
info@telodaily.com